Maria Agustina L.

Bilingual English–Spanish assistant with 3,200+ hours supporting a US dental office, and a video editor who uses AI to work faster. For almost two years I've been the remote call center representative for a US dental practice: answering calls, scheduling and confirming appointments, handling patient questions and keeping the schedule full. I know how a busy front desk works and how to treat patients with patience and care. I'm also a university-trained English teacher, so I communicate clearly in writing and on calls, in English and Spanish. What I can help you with: - Patient and customer support by phone, chat and email, in English and Spanish - Appointment scheduling, confirmations and follow-ups - Short-form video editing: Reels, TikToks and Shorts, built with Claude Code and finished in CapCut with clean captions - English–Spanish translation and subtitles - Simple websites, lead quizzes and automated emails in GoHighLevel I'm based in Argentina (GMT-3), which overlaps with US business hours. Reliable, consistent and easy to work with.