Jiamin L.
Chinese Localization | EN-CN Translator | AI Linguist
Hi, looking for something amazing? Look here not there! I am Jiamin. With over 7years of leadership experience on the International Cruise Line—combined with my certification as a Chinese I bring a unique combination of operational excellence and cross-cultural communication that enhance guest satisfaction and team efficiency in diverse, international environments. At Norwegian Cruise Line, I successfully led a multicultural team of 15 and consistently achieved high guest satisfaction ratings through proactive service delivery and continuous improvement initiatives. In addition to my hospitality expertise, I am a certified Chinese teacher, which enables me to provide language support and accurate document translation from English to Chinese. This skill has proven highly valuable in bridging communication gaps with Mandarin-speaking guests and staff, ensuring clarity in service delivery, safety briefings, and guest documentation. My bilingual abilities have also been instrumental in delivering culturally tailored services and supporting diverse team training onboard.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $889
Billed in all: $4,624$4.6k
$296 in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 24% in English to Mandarin Chinese Translation
Ranked by MRR among everyone on Upwork with the skill.
- #33Mandarin Chinese to English Translation117 freelancers · 🇨🇳 #18Top 28%🇨🇳#18 of 48
- #40English to Mandarin Chinese Translation169 freelancers · 🇨🇳 #22Top 24%🇨🇳#22 of 76
- #51Cantonese178 freelancers · 🇨🇳 #22Top 29%🇨🇳#22 of 66
- #86Mandarin Chinese285 freelancers · 🇨🇳 #43Top 30%🇨🇳#43 of 119
- #178Travel Itinerary507 freelancers · 🇨🇳 #1Top 35%🇨🇳#1 of 2
- #375Travel & Hospitality1,231 freelancers · 🇨🇳 #4Top 30%🇨🇳#4 of 7
- #590Travel Planning1,777 freelancers · 🇨🇳 #3Top 33%🇨🇳#3 of 12
- #2,761Editing & Proofreading11,045 freelancers · 🇨🇳 #9Top 25%🇨🇳#9 of 34