Ahmer Y.

Need a 5-minute response time for your customers? Hi, I’m Ahmer, a dedicated Virtual Assistant specializing in Customer Support, CRM Management, Administrative Services and Closed Captioning services. With 4+ years of hands-on experience, I help businesses deliver fast, professional, and customer focused support while keeping their operations organized and efficient. I have worked with multiple streaming platforms and billing systems, providing live chat support, email handling, and technical assistance. I maintain a response time of under 5 minutes, ensuring customers receive quick and accurate solutions leading to improved satisfaction and retention. 🔹 What I Bring to Your Business: 💬 Customer Support (CX) & Technical Troubleshooting 24/7 Live Chat & Email Support Helpdesk Management Fast response time with clear, professional communication Customer issue resolution & technical support 📊 CRM Management & Data Entry CRM Data Entry & Database Management Data Processing, Data Cleaning & Organization Accurate reporting using Excel & Google Sheets Keeping records updated and error-free 🎬 Subtitling & Captioning Services English Closed Captioning & Subtitles (SRT) Subtitle Editing, Proofreading & Formatting Grammar, punctuation, and timing accuracy Experience with movies, TV series & video content 📱 Social Media Management Content creation & post scheduling Managing social media accounts Experience with tools like Vista Social 🔹 Why Clients Choose Me: ✔ Fast and reliable communication ✔ Strong attention to detail (error-free work) ✔ Ability to multitask across support, admin, and content tasks ✔ Confidential data handling with professionalism ✔ On-time delivery with consistent quality I’m here to help you save time, improve customer experience, and streamline your daily operations. 📩 Feel free to message me I’m ready to get started!