Rodalyn R.

Customer Service & E-commerce Support Specialist

I am a reliable Customer Service and Operations Support Specialist with 15+ years of professional experience, including 4+ years supporting e-commerce businesses. I hold an Associate degree in Computer Science and have a strong background in both customer-facing and administrative support roles. I specialize in: - Customer support (pre-sale & post-sale) - Order management and tracking - Email and chat support - Data entry and reporting - Online research and job posting - PayPal and credit card dispute handling - Sales, shipping, and advertising cost reports I am detail-oriented, organized, and comfortable working independently in remote environments. I take pride in delivering accurate work, responding professionally to customers, and supporting business operations efficiently. I am open to part-time or flexible remote projects and committed to clear communication, confidentiality, and long-term collaboration.