Nassoro C.
Customer Service, Web Research, Swahili Copywrite, Swahili Translation
ENGLISH-SWAHILI-ENGLISH TRANSLATION and TRANSCRIPTION, PROOFREADING, AND SWAHILI VOICE-OVERS. Generally, I'm a native Swahili speaker, and Swahili is my mother tongue, having also learned standard Swahili for 4 years. On top of that, I'm an unpublished author and creative writer with a great command of English as well. First, I'm sincerely telling my prospective clients to avoid any kind of machine translation, including Google Translate, when it involves the Swahili-English language combination, especially for sentence translation... e.g., translation of books, websites, apps, or any documents whose translation needs translation of groups of words and not individual words. As a Tanzanian native Swahili speaker, with Swahili being my mother tongue, I guarantee a 100% manual translation with the final work being free from grammatical incorrectness. If the Client would like language localization, I'll be glad to do so. Apart from being a native Swahili speaker, I have also studied Swahili for 4 years. On top of that, I'm an unpublished author, and writing is a part of my everyday life. That being said, I guarantee well-structured and grammatically flawless sentences, something that can be very tricky for an average translator with no experience in authorship. To make your project great, you may opt to stick to standard Swahili, whose some of the words may not be understood by the majority of Swahili speakers, or you may opt to sparingly use commonly used words (especially for unofficial documents) even if they're not standard Swahili words. MY EXPERIENCE:- I have completed several English-Swahili-English translations and transcription projects. Some of these projects are technical, marketing, some sort of medical, and legal, as well as websites and app translation. If it's website or app translation, SEO is also taken into consideration when needed to do so. INTERNET RESEARCH, DATA ENTRY, DATA ENTRY QUALITY CHECK, AND DATA PROCESSING. If you'd like to have someone who's highly experienced and detail as well as accuracy oriented in the above-named areas, then you're looking at the right profile. Below is my experience: - 1. DATA ENTRY CLERK & DATA ENTRY QUALITY CHECK- DESK JOB EXPERIENCE Due to the misuse of cellphones, ALL mobile telecommunication companies in the country were required by law to transfer ALL customers' (subscribers') data into the system. During this huge country-wide project, I worked from the start to the end with one of the largest telecommunication companies with millions of subscribers. I first worked as a Data Entry Clerk for 2 years and later as a Quality Check for 1 year to check the accuracy of the data entered by other Data Entry Clerks. INTERNET RESEARCH, DATA ENTRY, DATA CLEANSING- UpWork I've 7+ years of freelancing experience in Internet Research, Data Processing and Formatting as well as Data Entry. During my freelancing career, I've worked on various Internet Research & Data Entry Projects, and one of the most notable projects is Data Cleansing Project which lasted for almost 8 months. The above-named project entailed researching online thousands (more than 10K) of Products, Products Prices, rewriting Products Description, Stock Keeping Units (SKUs), and ISBNs,. As a result of my best achievement, I was then promoted to a Team Leader. QUALIFICATIONS OUTLINE Education: BSc. BSc. AgroEconomics & AgriBusiness. Working experience includes: • Sales & Customer Services. • Swahili - English - Swahili Translation and Transcription. • Quality Check Officer Areas of competence (Customer Services). • Customer Relationship Management, • Customers Portfolios Management, • Building and Maintaining Customers’ Satisfaction, • Conducting Customer Satisfaction Surveys, • Managing Difficult Customers, • Creating Effective Customer Relationship Areas of competency in sales • Cross-selling. • Key Account Management • Product Portfolio Management • Establishing Sales Goals and Sales Strategies • Organising and Managing Sales Team Areas of competency in data entry. • Internet search • Online form filling data entry • Spreadsheet data entry • Data processing and formatting. BANKING OPERATIONS -Balancing of Books of Accounts -Reconciliation of Books and Financial Statements -Preparing Daily, Weekly, Monthly, and Quarterly Reports -Preparing MIS Report -Accounts Opening -Loans Processing and Disbursement -AOB. Miscellaneous: • Swahili-English-Swahili Translation and Transcription. • Article & content writing • Screenwriting • Ghostwriting
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $331
Billed in all: $50,520$51k
$166 in the last 6 months
Across 121 contracts
Earnings, last 30 days
Skill rankings: Top 30% in English to Swahili Translation
Ranked by MRR among everyone on Upwork with the skill.
- #34Swahili96 freelancers · 🇹🇿 #7Top 35%🇹🇿#7 of 23
- #34Swahili to English Translation91 freelancers · 🇹🇿 #9Top 37%🇹🇿#9 of 28
- #36English to Swahili Translation119 freelancers · 🇹🇿 #10Top 30%🇹🇿#10 of 33
- #493Legal Translation1,249 freelancers · 🇹🇿 #3Top 39%🇹🇿#3 of 3
- #568Technical Translation1,379 freelancers · 🇹🇿 #2Top 41%🇹🇿#2 of 4
- #570Medical Translation1,521 freelancers · 🇹🇿 #1Top 37%🇹🇿#1 of 5
- #599Website Translation1,555 freelancers · 🇹🇿 #1Top 39%🇹🇿#1 of 3
- #4,931Proofreading14,990 freelancers · 🇹🇿 #8Top 33%🇹🇿#8 of 13