Ivana L.

I'm an Operations and Project Manager with 5+ years of hands-on experience supporting fast-moving teams, coordinating international partnerships, and optimizing internal workflows. I help businesses run more efficiently by bridging people, tools, and processes. My background combines strategic project execution with day-to-day operations and cross-functional coordination. I’ve worked with remote teams across Europe, the US, and Asia, and have managed everything from sourcing and onboarding partners to tracking KPIs and leading stakeholder communication. ✅ Areas I specialize in: - Operations support & internal workflow optimization - Partner & vendor management - Interview coordination & candidate tracking (ATS, CRM) - Process documentation and knowledge management - Data collection, analysis & visual reporting - Policy research, writing, and stakeholder engagement Tools I regularly work with: Zoho CRM, Google Workspace, Slack, Monday.com, Notion, Trello, and Excel. With a detail-oriented and proactive approach, I’ll make sure your operations stay smooth, your team stays aligned, and nothing falls through the cracks. Let’s talk if you're looking for a reliable, structured and communicative person to help you stay on top of things. Transparency Note - Some of my long-term successful engagements are not fully reflected in my Job Success Score due to Upwork's calculation rules. I am still in contact with those clients and can provide their recommendations upon request.