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Mirko P.
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Mirko P.

Italian Customer Service | WordPress & WooCommerce Expert

🏆 Top Rated Plus freelancer 💯 100% job success ✅ 10000+ total hours of work I am a native Italian speaker, fluent in English and Spanish, with 18 years of experience in customer service, technical support, data entry, translations, and web design. I worked for large multinational companies, combining passion and hard work, dealing with difficult or angry customers, and consistently trying to find the best resolution to any issues. I also worked as a technical support agent for Automattic Inc. (WordPress and Woo) and several e-commerce businesses using WooCommerce and the Shopify platform. My colleagues recognize that I'm extremely accurate and detail-oriented, honest and hardworking, well organized, and experienced with remote work. I specialize in website design and development using WordPress, WooCommerce, HTML, CSS, and JS. I also provide services in graphic design, managing Canva, Photoshop, Illustrator, and Figma. Other services are SEO, social network management, Google Ads, Facebook Ads, and TikTok Ads. My passion is traveling and discovering new places and cultures. I'm fully remote but have worked in several countries, including Italy, England, Spain, Gibraltar, and Ecuador. I am a fast learner, and I look forward to working with you on any project you need assistance with. ⭐⭐⭐⭐⭐ Here are some reviews from my clients: ❝Very pleasant and efficient work from Mirko!❞ ❝Great freelancer, between the top of best i've had so far on upwork. Truly professional and experienced.❞ ❝Mirko is a true professional, always available and immediately ready for our every need. He immediately understood how to move and the procedures thanks to his great experience and his professionalism! I can't wait to work with you again. Thanks Mirko!❞ ❝Mirko worked very swiftly to complete our website design! Very pleasant to work with as well...❞ ❝Mirko is great! He was timely, proactive, and communicative. Couldn’t have asked for better.❞ ❝Mirko is extremely professional and talented. I would highly recommend working with him!❞ ❝It's always a pleasure to work with Mirko. Highly recommend!❞ (Automattic Inc.) ❝You rock - looks great thank you for the help!❞

🇪🇨Quito, Ecuador$15/hr100% JSS4.71 (14)Since Nov 2015

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#19,176 / 412k
🇪🇨Country#45 / 636
Revenue, last 30 days
$2.3k

Last 6 months: $14k

World#18,142 / 412k
🇪🇨Country#39 / 636
Total earnings
$128k

Billed in all: $138k

World#29,128 / 412k
🇪🇨Country#39 / 636
Per project
$6.4k

$14k in the last 6 months

World#26,922 / 412k
🇪🇨Country#54 / 636
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇪🇨Country#224 / 636
Projects in all
20

Across 23 contracts

26% fixed74% hourly
World#133,449 / 412k
🇪🇨Country#129 / 636

Earnings, last 30 days

$138k+$2.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$134k$136k$138k$140kOct 9Oct 24Nov 8

Skill rankings: Top 2% in Italian

Ranked by MRR among everyone on Upwork with the skill.

  1. 3Spanish to Italian Translation113 freelancers · 🇪🇨 #1Top 3%
  2. #22English to Italian Translation702 freelancers · 🇪🇨 #1Top 3%
  3. #24Italian989 freelancers · 🇪🇨 #1Top 2%
  4. #25Latin American Spanish Accent670 freelancers · 🇪🇨 #1Top 4%
  5. #97Content Management2,310 freelancers · 🇪🇨 #1Top 4%
  6. #108Spanish3,288 freelancers · 🇪🇨 #9Top 3%
  7. #360Zendesk5,908 freelancers · 🇪🇨 #1Top 6%
  8. #467Elementor9,230 freelancers · 🇪🇨 #2Top 5%