Hiroki T.

Business Analyst | UX Copy & Software Localization (JP - EN)

I help fintech and SaaS teams avoid trust-breaking mistakes when localising products for Japanese users. I’m a Business Analyst with over 8 years of experience embedded in SaaS and fintech product teams, with a strong focus on UX copy and localisation for Japanese users. I work with both English and Japanese speaking stakeholders and understand how user-facing copy maps to real system behaviour. Beyond requirements and delivery, I’m comfortable navigating edge cases, error states, conditional flows, and release constraints. This allows me to catch localisation issues early and deliver Japanese UX copy that holds up in real environments, not just in design mocks. What I help with: • UX / UI copy localisation for apps and web products (Figma, Crowdin, Notion) • English ⇄ Japanese localisation for fintech, SaaS, and regulated content • Linguistic and UX QA, including tone consistency, glossary management, and clarity checks • Product and market research to support Japan launch or expansion Why clients choose me: • Over 8 years working inside product delivery teams as a Business Analyst • Native-level English and Japanese, with lived experience in both markets • Strong understanding of how wording impacts UX, QA, and downstream delivery • Works directly with designers, engineers, and QA, not via hand-offs Tools & Skills: Figma | Crowdin | JIRA | Confluence | Excel (advanced, VBA/macros) | SQL (T-SQL, Oracle SQL – data validation & reporting) | Python (data analysis) | Agile / Scrum | UX Writing | Market Research If you’re launching or refining a product for Japanese users, or need a BA who understands UX, localisation, and delivery, I’d be happy to help.