Rayna M.

I have 5 years of experience in Customer Service, where I handled technical customer inquiries, complaints and reimbursements.. Following that role, I worked as a Content Editor for a global company researching and analyzing emerging markets. My daily tasks included contacting our data providers as well as the customer support/sales team located, maintaining all of the data updated, accurate & categorized. I also have marketing experience supporting an online advertising business as well as content management experience for discount coupons (incl. managing landing pages, deep linking, SEO key word research). Communication is my passion, as I'm a very open-minded and communicative person, and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always willing to learn new skills.