Anja B.

Operations & Project Manager | Team Leadership, Process Optimization & Project Delivery 🛠 ClickUp - Zapier - Jira- Notion - Asana I help founders and growing businesses turn operational complexity into structured execution. As businesses grow, projects become more complex, teams expand, communication slows down, and founders often become the bottleneck. I step in to build structure, coordinate teams, improve processes, and ensure projects move forward — without requiring constant supervision. Over the past six years, I’ve evolved from hands-on execution into operational leadership. Managing international teams of up to seven people. Coordinating large-scale projects involving thousands of deliverables. Improving workflows. Helping businesses deliver consistently while maintaining quality. My background comes from leading multilingual production and localization projects — but the operational skills I’ve developed extend far beyond the creative industry. Today, I help businesses improve delivery, strengthen collaboration, and create systems that allow teams to perform at a higher level. My objective is always the same: Give founders back their time by making execution predictable, reliable, and scalable. What I help businesses with Operations & Project Delivery — End-to-end project coordination · Cross-functional team management · Remote team leadership · Project planning and execution · Delivery management · Workflow optimization · Process improvement · Resource coordination · Quality assurance · Risk identification and problem solving Team Management & Leadership — Leading and mentoring remote teams · Delegating effectively · Building accountability · Onboarding and training · Improving internal communication · Creating operational structure · Managing priorities and deadlines Founder & Client Support — Acting as an operational extension of the founder · Managing client communication directly · Coordinating multiple stakeholders · Protecting project scope · Managing expectations · Resolving issues before they escalate · Keeping projects moving without constant CEO involvement Systems & Tools — ClickUp · Asana · Notion · Google Workspace · Excel & Google Sheets · Loom · Frameio · Zapier · Workflow documentation · SOP development · Process implementation Why clients hire me Most businesses don’t struggle because people aren’t working hard. They struggle because communication breaks down. Priorities shift. Processes aren’t documented. Founders become involved in every small decision. That’s where I create value. I bring structure to fast-moving environments. I connect people. I organize workflows. I anticipate bottlenecks. I make sure execution happens consistently. I don’t simply manage tasks. I make sure the entire operation runs more efficiently. Proven experience Throughout my career, I’ve managed projects ranging from five to seven figures — coordinating teams of up to seven professionals across multiple countries and languages. • Leading large multilingual production projects involving thousands of deliverables • Managing direct client relationships without intermediaries • Coordinating international remote teams across the US, Europe, Australia, and Asia • Contributing to account growth from four-figure to six-figure projects • Currently leading the delivery of a seven-figure project with a team of seven • Creating onboarding systems and improving internal workflows • Migrating teams from fragmented communication to structured project management • Defending project scope and negotiating additional budgets when needed Earlier in my career, I spent four years at Accenture in Warsaw — developing a strong foundation in corporate operations, KPI tracking, stakeholder communication, team training, and process management. That combination of enterprise structure and hands-on operational leadership allows me to adapt quickly to both startups and established organizations. Industries I work best with Digital businesses · Creative and marketing agencies · Online education · Creator businesses and YouTube channels · Consulting firms · SaaS companies · Localization companies · Service-based businesses · Remote-first organizations · Growing startups My working style Proactive rather than reactive. Autonomous without losing alignment. Structured but adaptable. Calm under pressure. Solution-oriented. Focused on ownership and accountability. I believe great operations should create clarity — not more meetings, more messages, or more chaos. Languages Serbian — Native · Greek — Native · English — Fluent (C2) Let’s work together If you’re looking for someone who can take ownership, coordinate your team, improve your operations, and keep projects moving without constant supervision — I’d love to learn more about your business. Send me a message with an overview of your current operations and your biggest challenge. I’ll tell you honestly whether I’m the right person to help.