Dahee J.

Hazle Jung Multilingual Professional | Korean-English Translator | AI Trainer | CX & Data Specialist | Educator Hello and welcome! I’m Hazle, a native Korean with a deep and diverse background spanning over 8 years across translation, AI training, customer experience, education, and global business operations. I work fluently in both Korean and English, and my work has supported global organizations including Oracle, Agoda, Marriott, Docsbase, and RushTranslate. I bring not only language fluency but also real-world experience in business, education, AI training, and customer service, which gives me a unique ability to understand the context and intent behind every project I undertake. 🔹 What I Can Do for You 🌍 Translation & Proofreading (KR ⇄ EN) -Accurate, culturally nuanced translation of general, legal, business, marketing, and technical documents -Fast turnaround with exceptional attention to tone, grammar, and audience -Tools: Google Workspace, Microsoft Word, PDF, etc. 🤖 AI Training & Data Annotation -Collaborated on AI language model projects for English and Korean -Created and reviewed prompts, trained chatbot dialogue, measured accuracy -Skilled in remote annotation platforms and advanced linguistic analysis 📞 Customer Experience & Support -8+ years in CX roles: team lead, vacation ownership advisor, and VIP host -Experience with CRM tools (Avaya, inContact), KPIs, reporting, and B2B communication -Special focus on handling international customers with cultural sensitivity 🧑‍🏫 English Education & Content Development -Taught English (phonics to persuasive writing) to K-12 students -Developed lesson plans, assessments, and interactive content -Provided detailed feedback and progress tracking 🧾 Business Support & Trade Communication -Experience managing international trade, English communication, and sales tasks -Oversaw import/export logistics and client relations as a general manager 💡 Why Work With Me? ✅ Native Korean / Fluent English – High language precision ✅ Multidisciplinary – Translation, tech, business, customer support ✅ Reliable – Always meet deadlines with professionalism ✅ Detail-Oriented – Focus on quality, structure, and accuracy ✅ Communicative – Clear, responsive, and easy to work with 🛠 Tools & Skills -Languages: Korean (native), English (fluent) -Software: Avaya, inContact, annotation tools, MS Office, Google Docs -Skills: Localization, AI prompt engineering, editing, training, business English, customer service, report creation 📜 Certifications -TOEIC 955 – Oct 2021 -English for International Trade, Level 1 – Sep 2022 If you're looking for a trustworthy, versatile, and culturally sensitive freelancer for your next project—whether it’s translation, AI, education, or support work—I’d love to help. 📩 Let’s connect and make something great together!