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Giovanna C.
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Giovanna C.

English/BR Portuguese Customer Service Specialist & translator

Thanks for visiting my profile! Working nine years as flight attendant made me strongly well trained for providing world class customer service, in addition, gave me a good sense of multicultural aspects. In 2005, I graduated as Bachelor of Language Translator and Interpreter Portuguese/English. After that, I started to accumulate experiences in Languages as general. I lived abroad in English and Spanish speaking countries for 13 years. I have been working as remote freelancer for 4 years and learning about new tools everyday such as: Freshdesk, Zendesk, Freshchat, ConectysOS, Redmine, Atlassian, Slack, Skype, Teamwork and others. I am patient, focused, hardworking, multitasking, fast problem solver and I am looking forward to hearing about your project.

🇧🇷Sao Paulo, Brazil$15/hr100% JSS5.00 (23)Since Jun 2017

Earnings and projects

MRR
$257

Last 6 months ÷ 6

World#104,194 / 412k
🇧🇷Country#1,241 / 4,647
Revenue, last 30 days
$1.7k

Last 6 months: $1.5k

World#25,740 / 412k
🇧🇷Country#382 / 4,647
Total earnings
$164k

Billed in all: $169k

World#20,708 / 412k
🇧🇷Country#242 / 4,647
Per project
$7.8k

$1.5k in the last 6 months

World#21,526 / 412k
🇧🇷Country#312 / 4,647
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇧🇷Country#1,427 / 4,647
Projects in all
21

Across 27 contracts

37% fixed63% hourly
World#128,797 / 412k
🇧🇷Country#973 / 4,647

Earnings, last 30 days

$169k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$166k$167k$168k$169kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 13

Rarest: top 17% in Degreed, of 6. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Degreed6 freelancers · 🇧🇷 #1Top 17%
  2. #35Spanish to Portuguese Translation124 freelancers · 🇧🇷 #21Top 28%
  3. #97English to Brazilian Portuguese Translation403 freelancers · 🇧🇷 #76Top 24%
  4. #234Portuguese987 freelancers · 🇧🇷 #114Top 24%
  5. #575Freshdesk1,321 freelancers · 🇧🇷 #4Top 44%
  6. #1,484Quality Assurance4,092 freelancers · 🇧🇷 #19Top 36%
  7. #1,929Phone Support5,089 freelancers · 🇧🇷 #9Top 38%
  8. #2,257Online Research8,217 freelancers · 🇧🇷 #9Top 27%