Nicolas Dario E.

I help international businesses deliver clear, accurate support and keep their data clean, in English, Spanish and Japanese. With 17+ completed projects and over $30K earned on Upwork, plus hands-on experience as a Spanish-English Customer Service Operator at ZenMarket, I combine customer-facing communication with a careful, detail-oriented approach to data. I'm used to working with KPIs and quality control (QC) on a daily basis, so you can count on consistent, measurable results. 💬 Multilingual Customer Support - Email and chat support, ticket handling and issue resolution - Order management and after-sales support - Professional communication with international customers - Process documentation and workflow improvement 📊 Data Curation & Quality - Data validation, cleansing and standardization - CRM maintenance and record verification - Duplicate detection and quality assurance - Daily KPI tracking and QC checks - Spreadsheet organization and analysis - Basic SQL queries and relational database knowledge 🌐 Translation & Localization - English ↔ Spanish and English/Spanish ↔ Japanese - Content and software localization Languages: Spanish (native), English (fluent), Japanese (JLPT N2) Working with me: I'm available full time, based in Argentina (UTC-3), and comfortable adapting to your team's tools and schedule. Send me a short description of your project, your tools and your timeline, and I'll reply with a clear plan.