Kleantja K.

I'm a linguist and a graduate with an Italian /English degree. For the past 10 years I've been working in a bilingual customer support role, assisting clients in both Italian and English. As a highly motivated and experienced customer service professional, I am confident that my expertise and dedication to providing excellent customer service can be a great asset to your team. I have a proven track record of providing excellent customer service in a variety of settings. Why Work With Me? Experienced & Professional: Over 12 years in customer service and telesales, always with a client focused approach. Multichannel Support: I efficiently manage emails, chats, and phone calls with courtesy, speed, and attention to detail. CRM Expert: Proficient in Bitrix24, Zendesk, and other tools to organize leads, handle tickets, and follow up effectively. Phone Sales: Inbound and outbound calls with a persuasive, results-oriented approach. CRM Management: Lead tracking, ticket handling, follow-ups, and reporting using tools like Bitrix24 and Zendesk. Ready to Support Your Business? Looking for a reliable VA to manage your customer communication and sales process? Let’s connect! I’m available for long-term or project-based collaboration. Book a free consultation today!