Silvia A.

I’m an experienced hospitality professional currently managing a busy guesthouse in Edinburgh, where I oversee daily operations, guest communication, and bookings across platforms like Airbnb and other booking channels. I specialise in customer support, admin tasks, and short-term rental management, including handling enquiries, organising check-ins, coordinating with cleaners and contractors, and creating clear guest guides and house rules. I’m used to working in fast-paced environments, solving problems quickly, and ensuring a smooth experience for every guest. I’m also a multilingual translator (Italian, Spanish, and English), able to support businesses with accurate and natural translations as well as communication with international clients. I’m reliable, detail-oriented, and easy to work with. I understand the importance of clear communication and efficiency when working remotely. I’m now looking to support businesses as a Virtual Assistant, Customer Support Specialist, or Translator.