Veronika S.

I am a native Ukrainian/Russian speaker. I know perfectly well Ukrainian/Russian grammar, spelling, syntax, punctuation, and style, so you can be assured that my translation will be natural and professional. More than 5 years working experience with American customers, 6 years of living in China. An experienced Customer Services Manager dedicated to providing quality care for ultimate guest satisfaction. Proven ability to establish and maintain excellent communication and relationships with guests. Adept in general accounting and finance transactions. Dedicated to identifying guests’ needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the guest services industry. Serving guests in foreign languages (English, Chinese) both by phone and face to face.