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Hai Yen N.

Hai Yen N.

Customer services /sales/English-chinese translate'

Hello! I’m Jenna Nguyen, a Vietnam-based Business Development Specialist with experience in B2B sales, international business development, lead generation, market research, factory sourcing and client relationship management. I help international companies explore and develop the Vietnamese market by identifying the right prospects, connecting with potential customers or business partners, conducting outreach, and supporting the sales process from initial contact to follow-up. With experience working with international companies and clients, I’m comfortable communicating in Vietnamese, English, and Chinese, and I understand how to work across different business cultures. What I Can Help With B2B Business Development Lead generation and prospect identification Market research and competitor research Cold outreach via email, phone, LinkedIn, Zalo, and other channels Lead qualification and appointment setting Client follow-up and relationship management Vietnam market development and business expansion Sales & Market Research Identify and research target companies Find decision-makers and relevant contacts Build qualified prospect lists Conduct competitor and market research Support go-to-market and market-entry activities Prepare research findings and business reports Supplier & Partner Sourcing Identify Vietnamese manufacturers and suppliers Contact and qualify potential suppliers Collect quotations, MOQ, product specifications, and company information Compare suppliers and support communication between international buyers and Vietnamese companies Follow up with suppliers and business partners International Sales Support B2B sales outreach Customer communication and follow-up Quotation coordination and negotiation Sales pipeline management Supporting international clients entering or expanding in Vietnam My Skills & Tools B2B Sales & Business Development Lead Generation & Prospecting Telemarketing & Cold Outreach Market & Competitor Research Supplier Sourcing Customer Relationship Management Microsoft Office & Google Workspace Notion CRM systems including Salesforce and HubSpot Slack, Zoom, and Microsoft Teams Why Work With Me? Results-oriented: I focus on finding qualified opportunities rather than simply collecting contact lists. Strong communication: I’m comfortable communicating with customers, suppliers, manufacturers, and business partners in Vietnamese, English, and Chinese. International business experience: I have experience working with international markets and understand the importance of professional communication, follow-up, and relationship building. Reliable & proactive:I take ownership of assigned tasks, communicate clearly, and keep projects moving forward. If you’re looking for someone who can help you find customers, develop the Vietnamese market, identify suppliers, or build B2B opportunities, I’d be happy to discuss how I can support your business.

🇻🇳Ho Chi Minh City, Vietnam$15/hr95% JSSSince Jun 2023

Earnings and projects

MRR
$371

Last 6 months ÷ 3.1 months active (since Aug 2026)

World#89,836 / 412k
🇻🇳Country#813 / 3,463
Revenue, last 30 days
—

Read daily since Oct 15, under 30 days

Total earnings
$1.2k

Billed in all: $1.3k

World#380,521 / 412k
🇻🇳Country#3,177 / 3,463
Per project
$1.2k

$1.2k in the last 6 months

World#111,975 / 412k
🇻🇳Country#795 / 3,463
Projects, last 6 months
1
100% fixed0% hourly
World#128,096 / 412k
🇻🇳Country#1,284 / 3,463
Projects in all
1
100% fixed0% hourly
World#360,675 / 412k
🇻🇳Country#3,046 / 3,463

Earnings, last 30 days

$1.3k+$155 earned since Oct 15Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1.1k$1.2k$1.3k$1.4kOct 15Oct 27Nov 8

Tracked from Oct 15, 2026.

Skill rankings: Top 17% in Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. #24Live Transcription127 freelancers · 🇻🇳 #1Top 19%
  2. #45English to Vietnamese Translation235 freelancers · 🇻🇳 #39Top 19%
  3. #55Customer Development175 freelancers · 🇻🇳 #3Top 31%
  4. #108English to Chinese Translation582 freelancers · 🇻🇳 #2Top 19%
  5. #134Live Chat Software438 freelancers · 🇻🇳 #1Top 31%
  6. #135Chinese746 freelancers · 🇻🇳 #2Top 18%
  7. #296Tutoring1,691 freelancers · 🇻🇳 #2Top 18%
  8. #319Sales Strategy1,043 freelancers · 🇻🇳 #2Top 31%