Palak S.

I am an experienced translator, AI voice bot, chatbot and LLM tester specialising in English, Italian, Hindi, Bengali. With over 13 years of experience in the field, I've worked on a diverse range of projects, including medical transcription, translation, interpretation and localisation across various industries. I have over a year's experience with AI chatbot, voice bot and LLMs testing, guardrail testing, and training in areas like customer support, and general conversation, in addition to providing quality feedback on humanising the chatbots and voice bots. My portfolio encompasses over 10,000 hours of medical and non-medical translations and transcriptions, translations of books, e-commerce content, and legal documents. I have also worked for the Embassy of Italy in India on several projects in the fields of food and beverage, fashion and renewable energies as a translator. I'm passionate about delivering accurate and localised translations that effectively bridge language barriers and resonate with the target audience. I take pride in my commitment to quality and professionalism, striving to ensure client satisfaction with every project I undertake.