Cinzia S.

Hi, thank you for visiting my profile! I have gained many skills throughout my various jobs. I’m an Italian mother-tongue, and thanks to my 10+ years living and working in Spain, I have a native Spanish level. Of course, I know English thanks to my studies and my projects throughout over UK and US. //TRANSLATION, TRANSCREATION, PROOFREADING AI, EVALUATION AI I’m able to articulate the meanings and tone of voice correctly from English to local languages for websites, e-commerce, presentation, newsletters, and more, from and to the languages below: From English to Italian From English to Spanish From Italian to Spanish From Spanish to Italian - Proofreading AI Books - Evaluation sets to classify content accurately and consistently - Website - Text - Technical text - Description - Product details - Brochure - Presentation - Newsletter - Banner - App //SEO CONTENT and UPLOAD CONTENT on WORDPRESS and more CMS I can write website content, product descriptions, reviews, blogs. I’ve been working for a few years defining and organizing contents launched through newsletters, and in the latest years, I worked with different clients on different kind of topics. I will assist you with: 1. Creating, editing and publishing SEO writing content using WordPress or other CMS 2. Improving and optimizing WordPress Blog Post applying right SEO keywords 3. Seo plugin and All-in-SEO plugin 4. Providing quality post through accurate research and details 5. Benchmarking Comparisons 6. Researching, selecting, retouching, resizing and optimizing images depending on the topic 7. Scheduling post on WordPress and Social Media to generate income and traffic //SHOPIFY ASSISTANT, VIRTUAL ASSISTANT and CUSTOMER CARE I also have 10+ years of experience of customer service expertise, in different travel companies, product advisor in IT companies, fashion companies and medical clinics, in Spanish, Italian and English languages. I will assist you with: 1. Answering customer service questions on email - (Zendesk, Reamaze, etc. 0 2. Coordinating with the supplier to ensure fulfilment of orders 3. Handling of returns/replacements or other customer service issues 4. Manual data entry into Shopify for external orders 5. Making travel arrangements, acting all queries - cancellation, rebooking, special request, claims 6. Communication and coordinating with suppliers and clients 7. Schedule and set up meetings, Appointment Setter 8. Prepare, organize meeting materials - powerpoint, pdf, Slideshare, images 9. Handle correspondents and transcribe documents 10. Translation Italian to Spanish and reverse and English to Italian/Spanish 11. Web Scraping internet research 12. Administrative support 13. Data Entry //TRAVEL PLANNER As a Travel Planner, I worked for several years in the travel industry - airlines companies and travel agencies online - I will assist you with: 1. Flight research 2. Booking Reservations 3. Hotel and accommodation Research 4. Travel advice 5. Vacation planning 6. Travel Itineraries 7. Methods of transportation 8. Tours to take and attractions to see 9. Advice about your chosen destinations - weather conditions, attractions, necessary documents etc. I will help you to make the best decisions about travel arrangements and suggestions on where to go. WHAT MY CLIENTS SAY ABOUT ME: I am a very organized person, with an excellent eye for the details, driven, reliable and hard-working. I deliver the best, and I’m always working on getting better. If this sounds like what you’re looking for, send me a message, I’d be happy to have a chat about your project! Looking forward to hearing from you soon Best, Cinzia