Josie Z.

Expert in Gaming Community Management and User Engagement

Hi there! Dive into my world where gaming community magic happens. With a rich background at giants like Shanghai Shengqu Games and ByteDance, I’ve turned engagement into an art, tailored content for gamers across the globe, and used analytics to sprinkle a bit of magic on products needing that extra shine. Languages? I’ve got a few up my sleeve—English, Chinese, Japanese, Russian, and Indonesian. This skill set doesn’t just mean I can say "hello" in five different ways; it means I can bring people together, no matter where they’re from, creating communities that buzz with excitement and inclusivity. Key Projects: - SNAP: Maintained a welcoming and active community environment. - Dragon Nest 2: Evolution: Managed the entire server, organized community events, collected and actioned player feedback, and solved their issues to maintain a robust community atmosphere. - Mission EVO: Collected players’ feedback, contributing to game improvements and updates. - Earth: Revival: Managed the Facebook community, ensuring player feedback was seamlessly communicated to the development team to foster improvements. Services Offered: - Crafting Engaging Community Strategies - Designing Seamless User Experiences - Localizing Content for a Global Stage - Dynamic Social Media Management - Leading Teams with Heart and Strategy - Data-Driven Decisions for Product Growth - Community Event Design and Execution Why Choose Me? - Multilingual Expertise: Fluent in five languages for truly global reach and the ability to manage diverse community dynamics. - Proven Track Record: From increasing user engagement to improving support systems, my strategies have consistently enhanced the gaming experience across various projects. - Deep Market Insight: With experience across SEA, USA, Europe, and Asia, I understand diverse player needs and how to tailor content and support to meet them. - Analytical Approach: I leverage data to make informed decisions that drive product growth and community satisfaction. - Passion for Community Building: Dedicated to creating welcoming spaces where gamers feel valued and heard. I'm excited to bring my blend of passion, expertise, and global experience to your project. Let’s make something great together. Reach out, and let’s get the conversation started!