Mustafa Hisham A.

Multilingual IT Infrastructure & Support Engineer (7+ years) with expertise in managing complex IT ecosystems and 50+ corporate end-users. Expert in ITSM platforms (Jira, Zendesk, Salesforce), Cisco networking, and system administration (Active Directory/Server). Native Arabic (Saudi) and professional English (IELTS 6.5) speaker, bridging the gap between high-tier technical solutions and seamless client communication across global markets." - Zoom, Webinar and Zoom Phone Technical Support and Administrator - Microsoft 365 Administrator Expert - Windows Server Infrastructure & Active Directory Implementation - Enterprise IT Infrastructure Management & Helpdesk Support - Cinematic AI-Driven Narrative: Belfast Documentary - Data Recovery for all types of files and storage devices - AI content writer - AI content editor - AI content writing - AI video - social media content creator - social media video editor