Maria Eugenia J.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hello Upwork Community, I’m María Eugenia, a results-driven E-Commerce Operations Manager with hands-on experience managing and optimizing backend operations across top marketplaces including Amazon, Shopify, Otto, Kaufland, and eBay. Fluent in Spanish (native), German (C2), English (C1), and Italian (B1), I support international businesses in scaling efficiently through solid operations, customer experience, and performance tracking. 🚀 What I can do for your e-commerce business: Marketplace Management: End-to-end operations across Amazon Seller Central, Shopify, Otto, and Kaufland. FBA & Inventory Coordination: Monitoring stock levels, shipment plans, FBA quality control, and returns. Customer Service Oversight: Multilingual support (DE, ES, EN, IT), returns, inquiries, and satisfaction tracking. Listing & Content Optimization: SEO-driven content, keyword research (Helium 10, Amalyze), and A+ content. Order & Logistics Flow: Managing cross-platform orders via tools like Billbee, JTL-Wawi, or direct integrations. P&L & KPIs: Performance monitoring, margin analysis, reporting, and workflow optimization. 📊 Tools & Skills: Amazon Seller Central | Helium 10 | JTL-Wawi | Billbee | Shopify | Otto | Kaufland Slack, Asana, ClickUp | Excel | Data analysis & monthly reporting CMS (WordPress) | Microsoft Office | SEMrush, Ahrefs (basic use) 👩‍💻 Experience Snapshot: HMD Services GmbH (Germany) | E-commerce & Ops Manager | December 2024 – present Demirdental (Germany) | E-commerce & Ops Manager | May 2023 – December 2024 Tic Tex (Spain) | Amazon Listings & Ops Specialist | Apr 2023 – Present AMZ Agentur Helgert (Germany) | Amazon VA | Jan 2021 – Dec 2022 Geschenkideen.de (Germany) | Content Manager | May 2020 – Oct 2021 🎓 Academic Background: BA in Philosophy MA in German & European Studies Certificate in Digital Marketing If you’re looking for someone who understands both strategy and execution, can work across multiple markets and languages, and keeps things organized, efficient, and customer-focused — let’s connect! 🔹 Let’s take your e-commerce operations to the next level.